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Privacy Policy
StudySync Plus Privacy Policy
Last updated: 1st July 2025
Welcome to StudySync Plus (“we,” “our,” or “us”). Your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile and web applications (collectively, the “Service”).
A. Information You Provide Directly
Account Information: name, email address, password, profile picture.
Course Activity: course enrollments, quiz scores, notes, progress status.
Payment Information: billing address, payment method details (handled securely via our payment processor).
B. Information Collected Automatically
Device & Usage Data: device model, operating system, unique device identifiers, app version, IP address, log data (pages/screens visited, session times, referral URLs).
Analytics & Crash Reports: anonymized analytics (feature usage, performance), error and crash logs.
C. Cookies & Similar Technologies
We use cookies, local storage, and similar technologies to remember preferences, track usage, and improve your experience.
We use collected data to:
Provide & Improve the Service: authenticate accounts, deliver course content, track progress, personalize features.
Communicate: send account-related messages, updates, newsletters, marketing (with opt‑out option).
Billing & Payments: process course purchases, issue invoices, prevent fraud.
Analytics & Research: analyze trends, usage patterns, and perform quality assurance.
Safety & Security: detect/prevent abuse, enforce our Terms of Service, respond to legal requests.
We do not sell your personal data. We may share information in limited circumstances:
Service Providers: third‑party vendors (payment processors, email services, analytics providers) under strict data‑processing agreements.
Legal Requirements: to comply with laws, respond to legal processes, or protect rights and safety.
Business Transfers: in connection with a merger, acquisition, or sale of assets (you will be notified).
Aggregated/De‑identified Data: used for research or marketing without identifying individuals.
Depending on your jurisdiction, you may have rights to:
Access or Portability: request a copy of your personal data.
Rectification: correct inaccurate or incomplete information.
Deletion: request erasure of your data (subject to legal obligations).
Opt‐Out: withdraw consent for marketing communications at any time via email unsubscribe or in‑app settings.
Cookie Controls: manage or block cookies via your device or browser settings (may affect functionality).
To exercise these rights, contact us at privacy@africatechnolab.com.
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no system is 100% secure. We cannot guarantee absolute security of your data.
Our Service is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, please contact us; we will promptly delete it.
StudySync Plus is headquartered in Ghana. If you are located outside Ghana, your data may be transferred to and processed in Ghana or other jurisdictions with similar data protection laws. We take appropriate safeguards to ensure your data remains protected.
Our Service may contain links to external websites or services not operated by us. This Privacy Policy does not apply to those third parties. Please review their privacy policies before providing any personal information.
We may update this Privacy Policy periodically. We will notify you of any material changes via in‑app notification or email, and update the “Last updated” date. Continued use of the Service after changes indicates your acceptance.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
StudySync Plus Privacy Team
Email: privacy@africatechnolab.com
Website: studysync.live
Thank you for trusting StudySync Plus with your learning journey!
